Open Format Philly - Privacy Policy

Last Updated: December 18, 2025

At Open Format Philly (operated by ThisLabs Co), we respect your privacy. This policy explains what information we collect from you, how we use it, and how we keep it safe as we build the community and build out the space.

1. Information We Collect

We collect a few different types of information to help us run the business and keep you updated on our launch timeline.

• Personal Information: When you sign up for early access, purchase a membership or sponsorship, or sign up for our email list, we collect personal details such as your name, email address, and phone number.
• Payment Information: We use Square to process all membership purchases and donations. We do not store your credit card information on our servers. All financial transactions are handled securely by Square, subject to their own privacy policy.
• Usage Data: When you visit openformatphilly.com, we may collect basic technical data, such as your IP address, browser type, and device type, to ensure our website loads correctly on your device.

2. How We Use Your Information

We use your data for the following specific purposes:

• Membership Fulfillment: To confirm your Founding Membership, reserve your spot, and ensure your name is added to the engraving list (if applicable).
• Communication: To send you critical updates regarding the "Road to Opening," including event invitations, soft launch dates, and the official Grand Opening announcement.
• Studio Operations: Once we open, we will use your info to manage bookings and studio access (e.g., verifying identity for keycard access).

3. Sharing Your Information

We do not sell your personal data to advertisers. We only share data with trusted third-party service providers who help us operate:

• Payment Processors: Square (for payments).
• Analytics: We may use basic tools (like Google Analytics) to see how many people are visiting our site.
• Legal Requirements: We may disclose information if required by law or to protect the safety and security of our studio and members.

4. Cookies

Our website may use "cookies" (small text files) to improve your experience. These help us remember if you’ve visited before. You can disable cookies in your browser settings, though some site features may not work as intended.

5. Security

We take reasonable security measures to protect your personal information from unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Unsubscribe: You can opt out of our marketing emails at any time by clicking any "unsubscribe" links at the bottom of our emails, or by emailing unsubscribe@openformatphilly.com.
• Access & Deletion: You may request to see the personal data we hold about you or ask us to delete it by contacting us at the email below.

7. Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: privacy@openformatphilly.com